Pickup
Every project begins with Pickup Planning. We assess time and accessibility constraint to schedule optimal pickup for your high value item. We tailor each collection to your specific requirements, from consolidated pickup without handling to dedicated and white-glove collection services. Our team is trained to show the greatest care and prepare for any eventuality. We make sure your item is protected from the moment we arrive, and that our on-site presence is discreet and seamless.
Our Guarantee
To ensure maximum protection, our white-glove service may include two trained professionals at all times. Also, we can provide temperature controlled vehicles for very premium white-glove service. In any case, every high value item is properly secured to prevent movement during transit.
Our Standout Feature
All our transport crates are made to measure, not only according to the specific measurements of your item, but also to include and stabilize all protective layers. They also bear shocks and tilt indicators to ensure maximum transparency.
Packing
The safety of your objects is our top priority. Without proper training, staff may compromise the condition of your items, resulting in package damage. That’s why we only work with trained specialists with extensive experience handling fragile packages. Each artwork is packed using custom-built crates and protective wrapping to ensure maximum protection.
Warehousing
Your pieces are safeguarded in temperature and humidity-controlled facilities with advanced security systems using video surveillance, alarm and access control. We offer short- and long-term storage, as well as bonded storage for artworks in between exhibitions. For storage solutions outside of France, we rely on a network of trusted partners who maintain the same high quality of service and security as we do.
Our Strength
Our bonded warehouse allows you to store artworks in between exhibitions, meaning your items can remain under customs control without duties until released or exported.
Our Expertise
We are Customs Experts and can determine the right HS code for your item, ensuring compliance and cost efficiency.
Customs Process
Customs clearance requires extensive knowledge and often adds a great deal of additional work and stress. We eliminate this burden by managing your Customs documentation worldwide. Our extensive experience and knowledge of international commercial terms allows us to offer different kinds of clearance such as definitive, temporary and inward processing. Our expertise offers second-to-none advice.
Shipping
We offer a full range of transportation solutions, from the most cost-effective options to the most exclusive or bespoke methods. Our shipping solutions cover a wide range of needs, including consolidated transport and fine art shuttle services, dedicated trucks, air freight (hand-carry courier and commercial airline shipping), and ocean freight.
We cover both domestic and international routes; and we excel at managing last-minute deliveries. We always offer conventional package tracking and daily reports by default; and we can reroute your shipment if needed.
Our Added Value
To guarantee a seamless process, you will be assigned a single dedicated contact for all questions and tracking updates, ensuring clear communication and peace of mind.
Our Method
Our team ensures flawless execution and seamless organization, and can handle complex site requirements such as narrow spaces, staircases, or even situations requiring arrangements like temporarily blocking a street for your delivery.
White-Glove Delivery
If you are looking a higher level of service, our White-Glove last mile services will cater to all your needs at destination : coordinating with you to schedule the delivery at the time that suits you best, careful unpacking and placing. Your items are carried out exclusively by trained staff, ensuring they are handled with the utmost care. Once completed, we send out a full photo report and systematically delete images to ensure confidentiality.
We also offer additional premium services, including furniture assembly and professional artwork installation (hanging). We consider our mission complete only once we have ensured that your piece is installed exactly where you want it and in full accordance with your expectations
