Quality and Guarantees
Quality is at the heart of everything we do: we always ensure your art items are handled with care at every step of the process.
1
Protecting Your Valuable Artefacts
We protect your artwork with the most complete packing options available. Each package is tailored to your item and equipped with shock and tilt indicators to monitor handling conditions. All warehouses meet the highest security standards and are temperature and humidity-controlled.
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2
Ensuring A Clean and Seamless Delivery
To protect the installation site, we can thoroughly wash all the equipment we use to transport the boxes or packages.
3
Maintaining Discretion
We understand confidentiality is a requirement for high-profile transfers of artworks, and we ensure all partners follow strict protocols.
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4
Ad Valorem Insurance
We offer ad valorem insurance that covers your items based on their declared value, providing you with comprehensive protection in the unlikely event of an incident.
Quality Control
Choosing trusted partners
We have designed a thorough skills assessment and background check to ensure every partner we choose to entrust your items with will offer the same level of care as we do. To join our network, a partner must pass an in-depth interview, and complete test assignments to assess their expertise. Integration is gradual to ensure our standards are maintained.
According to the partners specialities, they must:
have 5+ years of experience in fine art transport, operate with double staffing, offer detailed tracking and a dedicated phone line.
excel at handling last-minute requests and managing emergencies with efficiency.
provide museum-grade packing.
follow our intervention protocol, guaranteeing consistency in service quality.
maintain impeccable presentation with standardized attire, polite conduct, and compliance with instructions.
operate climate-controlled and secure warehouses and maintain a specialized fleet equipped with climate-controlled trucks and shock-absorbing chassis.
hold comprehensive insurance policies with high coverage limits.
comply with certifications such as ISO 9001 for quality, ISO 14001 for environmental standards, AEO for customs and TAPA for security.